Vinted Shoppers Express Displeasure About Sizing Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors are posting online stating that platform listings now display a different size category versus the original listing because of the remapping.
The platform stated the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Updates
Previously, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.
